5 Things Call Center AI Can Do Today and What’s on the Way

Posted on August 7, 2024 by Techme101

Explore how AI transforms call centers with five current technologies and three future innovations, enhancing efficiency and customer satisfaction.

Posted in Tech | Tagged | Comments Off on 5 Things Call Center AI Can Do Today and What’s on the Way

Facebook creators have a new way to avoid ‘jail’

Posted on August 7, 2024 by Techme101

Facebook creators are being given a new option that will help them avoid jail — “Facebook jail,” that is — upon their first violation, and at various times after. In a revised policy, announced on Wednesday, social networking giant Meta said that creators who violate the company’s Community Standards for the first time will be […]
© 2024 TechCrunch. All rights reserved. For personal use only.

Posted in Tech | Tagged | Comments Off on Facebook creators have a new way to avoid ‘jail’

Online platforms warned over disorder violence risk

Posted on August 7, 2024 by Techme101

The open letter comes as social media firms face increasing scrutiny over their role in the disorder.

Posted in Tech | Tagged | Comments Off on Online platforms warned over disorder violence risk

Mechanical Orchard, led by ex-Pivotal CEO, scores $50 million round led by Alphabet’s GV

Posted on August 7, 2024 by Techme101

Digital transformation — the process of transforming outdated apps and processes with cloud technologies and digital workflows — can be a risky undertaking. In 2023, Harvard Business Review reported that while 89% of large companies have a digital and AI transformation underway, they’ve only captured 31% of the expected revenue uplift and 25% of anticipated […]
© 2024 TechCrunch. All rights reserved. For personal use only.

Posted in Tech | Tagged | Comments Off on Mechanical Orchard, led by ex-Pivotal CEO, scores $50 million round led by Alphabet’s GV

TechCrunch Minute: Is AI actually making workers more productive?

Posted on August 7, 2024 by Techme101

Is AI going to make us all more productive at work? Executives are feeling optimistic, but workers aren’t quite as convinced. That’s according to a new study from freelancing marketplace Upwork. The company says it surveyed 2,500 executives, full-time employees, and freelancers across the U.S., U.K., Australia and Canada and asked them about their views […]
© 2024 TechCrunch. All rights reserved. For personal use only.

Posted in Tech | Tagged | Comments Off on TechCrunch Minute: Is AI actually making workers more productive?

X Is Boosting the Far Right’s UK Riots as Telegram Scrambles for Control

Posted on August 7, 2024 by Techme101

Far-right protestors are trying to share violent rhetoric on social media. For the first time, Telegram is blocking them—while X is giving them a platform.

Posted in Business | Tagged | Comments Off on X Is Boosting the Far Right’s UK Riots as Telegram Scrambles for Control

Hackers could spy on cellphone users by abusing 5G baseband flaws, researchers say

Posted on August 7, 2024 by Techme101

Security researchers found a dozen vulnerabilities in 5G baseband chips found in phones made by Google, OPPO, OnePlus, Motorola, and Samsung.
© 2024 TechCrunch. All rights reserved. For personal use only.

Posted in Tech | Tagged | Comments Off on Hackers could spy on cellphone users by abusing 5G baseband flaws, researchers say

Bandana lands new investment to help hourly wage workers find good jobs

Posted on August 7, 2024 by Techme101

Most startups are looking to solve a problem inside a business, but Bandana, a New York City-based startup has a different goal. It wants to help people at the lower end of the wage scale find better jobs with higher wages and good benefits, all while being closer to home to reduce commuting time. Today, […]
© 2024 TechCrunch. All rights reserved. For personal use only.

Posted in Tech | Tagged | Comments Off on Bandana lands new investment to help hourly wage workers find good jobs

Shopify shares soar 22% after earnings top expectations, upbeat forecast

Posted on August 7, 2024 by Techme101

The company said it saw strong demand for its services, which include software for online merchants, despite “a mixed consumer spend environment.”

Posted in Tech | Tagged | Comments Off on Shopify shares soar 22% after earnings top expectations, upbeat forecast

Zoom Phone Review (2024): Should You Pick Metered Calling?

Posted on August 7, 2024 by Techme101

Learn more about metered vs unlimited calling options through Zoom Phone. Find out if your business might benefit from their budget-friendly VoIP phone plans or if you’re better off with a more feature-rich alternative.

Posted in Tech | Tagged | Comments Off on Zoom Phone Review (2024): Should You Pick Metered Calling?