How to Offer Secure IVR Banking and Authenticate Callers

Posted on August 8, 2024 by Techme101

Discover how to safeguard IVR banking from hackers and implement secure authentication methods for customer protection. Find out how these digital alternatives benefit both customers and agents.

Posted in Tech | Tagged | Comments Off on How to Offer Secure IVR Banking and Authenticate Callers

Zoho CRM vs monday CRM (2024): Which is Better?

Posted on August 8, 2024 by Techme101

Compare Zoho CRM and monday CRM as sales tracking and collaboration solutions. Explore their features, pricing, and pros and cons to find the best fit for your team.

Posted in Tech | Tagged | Comments Off on Zoho CRM vs monday CRM (2024): Which is Better?

Amazon is fumbling in India

Posted on August 8, 2024 by Techme101

Amazon’s decision to overlook quick-commerce in India is now looking like a significant misstep.
© 2024 TechCrunch. All rights reserved. For personal use only.

Posted in Tech | Tagged | Comments Off on Amazon is fumbling in India

OpenAI finds that GPT-4o does some truly bizarre stuff sometimes

Posted on August 8, 2024 by Techme101

OpenAI’s GPT-4o, the generative AI model that powers the recently launched alpha of Advanced Voice Mode in ChatGPT, is the company’s first trained on voice as well as text and image data. And that leads it to behave in strange ways, sometimes — like mimicking the voice of the person speaking to it or randomly […]
© 2024 TechCrunch. All rights reserved. For personal use only.

Posted in Tech | Tagged | Comments Off on OpenAI finds that GPT-4o does some truly bizarre stuff sometimes

Black Hat and DEF CON Roundup 2024: AWS Patched a Vulnerability Affecting Six Cloud Services

Posted on August 8, 2024 by Techme101

Discover the latest cybersecurity trends and techniques in this year’s Black Hat and DEF CON roundup.

Posted in Tech | Tagged | Comments Off on Black Hat and DEF CON Roundup 2024: AWS Patched a Vulnerability Affecting Six Cloud Services

Global Nonprofit Technovation Helps Girls Solve Local Problems Using AI

Posted on August 8, 2024 by Techme101

Founder Tara Chklovski speaks about how young women who demonstrate proficiency in solving real-world problems with tech can help solve the industry’s gender gap.

Posted in Tech | Tagged | Comments Off on Global Nonprofit Technovation Helps Girls Solve Local Problems Using AI

Spotify and Epic Games call Apple’s revised DMA compliance plan ‘confusing,’ ‘illegal’ and ‘unacceptable’

Posted on August 8, 2024 by Techme101

Count Spotify and Epic Games among the Apple critics who are not happy with the iPhone maker’s newly revised compliance plan for the European Union’s Digital Markets Act (DMA). Shortly after Apple announced the updated version on Tuesday, including loosened restrictions along with the addition of two more fees, Spotify shared a statement with TechCrunch […]
© 2024 TechCrunch. All rights reserved. For personal use only.

Posted in Tech | Tagged | Comments Off on Spotify and Epic Games call Apple’s revised DMA compliance plan ‘confusing,’ ‘illegal’ and ‘unacceptable’

Thursday, the dating app that you can use only on Thursdays, expands to San Francisco

Posted on August 8, 2024 by Techme101

Thursday seeks to shake up conventional online dating in a crowded market. The app, which recently expanded to San Francisco, fosters intentional dating by restricting user access to Thursdays. At midnight, all matches disappear. The idea is that by restricting usage to one day a week, potential matches will be encouraged to set up real-life meetings […]
© 2024 TechCrunch. All rights reserved. For personal use only.

Posted in Tech | Tagged | Comments Off on Thursday, the dating app that you can use only on Thursdays, expands to San Francisco

OpenAI Warns Users Could Become Emotionally Hooked on Its Voice Mode

Posted on August 8, 2024 by Techme101

The company has revealed details of AI model safety testing—including concerns about its new anthropomorphic interface.

Posted in Business | Tagged | Comments Off on OpenAI Warns Users Could Become Emotionally Hooked on Its Voice Mode

11 New Call Center Statistics, Including Turnover Rates of 30-45%

Posted on August 8, 2024 by Techme101

Do you know the most important metrics to measure in a call center? Uncover essential call center statistics for maximizing efficiency, including turnover rates, answer speeds, and customer satisfaction scores.

Posted in Tech | Tagged | Comments Off on 11 New Call Center Statistics, Including Turnover Rates of 30-45%