Monthly Archives: September 2024

Netherlands expands export curbs on chip tools with more ASML equipment impacted

The Netherlands said it is expanding export restrictions on advanced semiconductor manufacturing equipment, bringing more of ASML’s machines under curbs.

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Lion King director says AI is a ‘Wild West,’ but has the potential to democratize filmmaking 

Artificial intelligence is a “Wild West” with “very few rules” — but it has the potential to democratize the film industry in the long term, says Rob Minkoff.

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Japanese chip equipment firms count on China sales amid U.S. moves to block high-end exports to Beijing

Japanese chip equipment providers are increasingly counting on China as their largest source of revenue despite looming U.S. export control pressure.

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U.S. rolls out new chip-related export controls as China makes industry advances

The restrictions cover critical technologies, including quantum computing and semiconductor goods, and is aimed at China and other competitors.

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Does “Off-the-Shelf” Contact Center Integration Really Work?

CRM and contact center solutions promise seamless integration in a few clicks, but that’s rarely how it goes. See how it really works here.

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7 Proven Ways to Elevate Your Contact Center Experience

Discover seven easy, 30-minute tweaks you can make to optimize the contact center experience for your customers by this time tomorrow.

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5 Proven Benefits of Contact Center Workforce Optimization

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences.

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Telegram quietly enables users to report private chats to moderators after founder’s arrest

Telegram has quietly updated its policy to allow users to report private chats to its moderators following the arrest of founder Pavel Durov in France over “crimes committed by third parties” on the platform.  The messaging app, which serves nearly … Continue reading

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Telegram Founder Pavel Durov Defends App in First Comments Since Arrest

Pavel Durov, held in France since last month, blamed “growing pains” for the company’s problems and pledged to make improvements.

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Telegram CEO Durov says his arrest ‘misguided’

Pavel Durov has hit back at French authorities following his arrest in Paris last week.

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