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Monthly Archives: September 2024
Call Center Quality Monitoring: Real-Time vs Post-Call
Call center quality monitoring elevates the customer experience. Discover when to use real-time vs post-call methods for top-notch service.
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Tagged TechRepublic
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Does Caller ID Mean Much in the Age of Spoofed Numbers?
Learn how caller ID works, why people use it, how you can manage your own caller ID data, and how to protect yourself.
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Tagged TechRepublic
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Second Byju’s auditor exits in a year as financial turmoil deepens
BDO, the auditor for Indian edtech startup Byju’s, has resigned with immediate effect, marking the second auditor departure for the embattling startup in about a year and further intensifying concerns about its financial health and governance. In a scathing resignation … Continue reading
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Coinbase has worst week of the year as crypto stocks plummet
Concerns about the U.S. economy led to a broad market slide this week, with crypto-related assets seeing some of the steepest drops.
Thieves snatched his phone in London – it was in China a month later
Akara tells the BBC about the journey his phone took after it was snatched from his hands by thieves.
Google to receive punishment for search monopoly by next August, says judge
A federal judge says he will deliver a punishment in Google’s antitrust case by August 2025, according to The New York Times, after ruling earlier this month that Google had abused its monopoly power over the search industry. Judge Amit … Continue reading
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Dell and Palantir to join S&P 500; shares of both jump
In the quarterly rebalancing of the S&P 500, tech companies Dell and Palantir were added to the benchmark index.
Google Abusing Dominant Position in Ad Tech Sector, Says U.K. Government
Google owns four prominent ad tech tools, and the Competition and Markets Authority said it is using its industry dominance to prevent competition from rivals.
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The maiden voyage of Blue Origin’s massive new rocket won’t be for NASA
The world will have to wait a little longer to see Blue Origin’s massive New Glenn rocket fly for the first time. That rocket had been scheduled to launch two spacecraft to Mars for NASA during an eight-day window that … Continue reading
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Watch live as Boeing and NASA attempt to bring empty Starliner back to Earth
After 93 days on orbit, Starliner is coming home. The spacecraft is a “go” for undocking from the International Space Station at 6:04 p.m. EST, though it will be leaving its two-person crew behind, and you can watch the drama … Continue reading
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Tagged TechCrunch
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